At Dnlavy, we value and respect the privacy of our customers. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information in the following ways:

• Personal Identification Information: When you place an order, sign up for an account, or contact us, we may collect your name, email address, phone number, billing/shipping address, and payment details.
• Non-Personal Identification Information: We may collect non-personal information such as your browser type, IP address, device information, and usage data (e.g., pages visited, time spent on the site, etc.) through cookies.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To process your orders and manage your account.
• To send order confirmations, shipping updates, and marketing communications (with your consent).
• To respond to customer service inquiries and improve customer support.
• To improve our website’s functionality and enhance your shopping experience.
• To prevent fraud and ensure the security of our website.

3. How We Protect Your Information

We take appropriate security measures to protect your personal information. Your sensitive information, such as payment details, is encrypted using secure socket layer (SSL) technology. However, no method of transmission over the internet is 100% secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following instances:

• Service Providers: We may share your data with trusted third-party service providers who assist us with processing orders, payments, and other business functions.
• Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your shopping experience. These may include:

• Session Cookies: These are temporary cookies that remain on your device until you leave the site.
• Persistent Cookies: These cookies remain on your device for a longer period and are used to store preferences for future visits.
• Analytics and Advertising: We may use third-party services such as Google Analytics to analyze site traffic and display personalized ads.

You can manage or disable cookies through your browser settings. However, doing so may affect the functionality of some features on our site.

6. Your Rights

You have the right to:

• Access and review the personal data we hold about you.
• Request corrections or updates to any inaccurate information.
• Request the deletion of your personal data (subject to certain legal exceptions).
• Opt-out of receiving marketing communications from us by clicking the “unsubscribe” link in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party sites. These third-party sites are not governed by this Privacy Policy, and we are not responsible for their content or practices. We recommend reviewing their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or how we handle your personal information, please contact us at:

+256742448531 – dnlavy@gmail.com